Access problems were reported at the same time for OpenAI’s conversational AI service ChatGPT and several generative AI services.
Users who relied on the services for work and study experienced situations in which they could not immediately use them even after switching to other services.
However, no evidence has been confirmed that an outage at one service caused an outage at another.
3-Line Summary
1. The ChatGPT outage became known through user reports
2. Claude officially confirmed an increase in errors
3. The cause cannot be determined solely from simultaneous outages
Problems Were Reported at Several AI Services at the Same Time
According to reporting by Mathrubhumi English, user reports continued to emerge on Thursday that there had been service problems with ChatGPT, Anthropic’s Claude, and Google’s Gemini. It reported that developers, students, researchers, office workers, and others who use generative AI in their daily work were affected.
In particular, Claude users reported problems with conversation access, coding tasks, and API-based tools. Anthropic confirmed that error rates had increased across several models and said it was identifying the cause and working to resolve the issue. This is consistent with reports that the problem affected not only Claude’s consumer service but also Claude Code and Claude Cowork.
The Cause of the ChatGPT Outage Has Not Been Confirmed
Regarding ChatGPT, reports said that users were increasingly sharing error screens and outage reports, but no information was presented confirming the official cause of the problem. The fact that users experienced disruptions across multiple services at the same time does not mean that users of one service flocking to another caused the outage.
The reports explained that high traffic, infrastructure problems, software changes, external service dependencies, and regional network problems could each independently cause an outage. This is why it is difficult to determine a causal relationship between services solely from the experience of being unable to connect at the same time.
Alternative Services Did Not Immediately Provide a Solution
Normally, when one AI service experiences a problem, users can choose to switch to another service. However, when problems are reported at ChatGPT, Claude, and Gemini around the same time, switching itself may not be an immediate solution.
In such cases, it is better to check announcements on the official status pages provided by each service operator rather than judging the situation solely from social media posts or user reports. User reports can show whether the disruption has spread widely, but they do not establish the scope and cause of the outage.
References
Tags #ChatGPT #ChatGPT #ChatGPTOutage #Claude #Claude #Gemini #Gemini #AIServiceOutage #GenerativeAI #AIAccessError #OpenAI #Anthropic